You have the right to return your order within 14 days. You can easily do this by filling out the "Cancellation-Refund" Form on our website.
- The steel body and cover part of our products are guaranteed for 20 years.
- 5 Years Warranty ABS Parts (Handle, Feet, Handle).
- We provide spare parts service for up to 5 years after sales. We have spare parts coverage for customer-related damage.
Note: The warranty is not valid for customer-related damage (breakage, scratching with a hard object, etc.).
We provide spare parts service for up to 5 years after sales. We sell spare parts in case of customer-related damage.
The steel parts of MATSteel products have a 20-year color warranty, and the handles and grips have a 5-year color warranty. Its color does not run or fade.
All our products are suitable for washing in the dishwasher.
This varies depending on the meal and portion. The liter sizes of the pyrex are written in the product descriptions, you can determine an estimated portion according to the liter.
Yes, Ladle and Forks are included in the set. What is included is stated in our product descriptions.
All our products are available in Gold, Silver and Silver-Gold color options. Rose-Gold color is also available in our outlet products.
Unfortunately, we cannot accept payment at the door. You can pay online with iyzico or via EFT-Money Transfer option.
You can use the installment option for your orders paid online with iyzico. You can make interest-free installments up to 3 installments.